IPHONE · EVERY MODEL · EVERY FAULT

Whatever’s wrong with your iPhone,
we fix all of it.

Screen, battery, charging port, camera, back glass, speakers, buttons, water damage — even the tricky board-level faults most shops send away. One bench, original-first parts, a straight answer before any work, and same-day on most of it. If it’s an iPhone and it’s playing up, we’ve almost certainly fixed it before.

SAME-DAY ON MOST · MIN. 90-DAY WARRANTY
EVERY iPHONE REPAIR

If it’s on an iPhone, it’s on our bench.

Not just screens. From a dead battery to a logic board that won’t boot, here’s the lot we fix — every one an honest job, original-first parts, and a straight answer before we start. Not sure which one is yours? Bring it in, we’ll work it out for free.

Screen replacement

Cracked glass, dead touch, black spots or lines. Top-tier Soft OLED on most, genuine on request — same-day.

Battery replacement

Dies by lunchtime, drops in the cold, or nagging ‘Service’ in Settings. Fresh cell, same-day.

Battery repairs

Charging port

Only charges at an angle, keeps disconnecting, or nothing at all. Often just a clean or a new port.

Camera & rear lens

Blurry, shaking, cracked lens glass or a dark dot in shots. Camera or lens swapped and tested.

Camera repairs

Back glass

Shattered rear panel. We do the laser-separation job properly — not just wrapping the phone in a case to hide it.

Back glass repairs

Speakers & earpiece

No ringer, crackly music, or callers sounding muffled through the earpiece. Cleaned or replaced.

Buttons

Power, volume or the mute switch — stuck, mushy or dead. New flex, back to a proper click.

Face ID & sensors

Proximity, ambient light or a Face ID that’s dropped out. We diagnose it honestly — more below.

Water / liquid damage

Fell in, got caught in the rain, or a spill. Power it off, don’t charge it — flat $65 assessment first.

Water damage

Microphone

You sound fine to yourself but callers can’t hear you, or voice notes come out silent. Mic replaced.

Vibration / haptics

No buzz on silent, or the Taptic Engine rattling. Silent alerts you can actually feel again.

Board-level / no power

Boot loops, dead phone, charging IC, backlight, no display. We go to the chip — more below.

More than an iPhone in the house? We fix every other phone too, and everything else across tablets, laptops and consoles.

SCREENS · WHAT WE FIT

What we fit. In order of our recommendation.

TIER 1 · GENUINE

Service Pack

From the manufacturer, in a sealed Apple box.

A plain white sealed service-part box with a genuine screen inside.

Service-pack panels are the exact same part the brand ships to its own authorised workshops. Identical part numbers, identical performance. The most expensive option, and the only one that's ever truly 'original'.

PROS
  • Sealed manufacturer box
  • True Tone & Always-On preserved
  • 12-month manufacturer warranty
CONS
  • Expensive — dearer than the other tiers
  • Limited stock outside flagship models
OUR VERDICT

Worth it if your phone's still under AppleCare and you want to preserve that.

TIER 2 · ORIGINAL-GRADE

OEM Refurbished

Genuine panel, harvested, refurbished, recertified.

Exploded view: cracked glass lifting off a genuine OLED panel, fresh glass lowering on.

An original Apple display where only the cover glass was broken. We strip and re-laminate fresh glass over the same OLED. The OLED is 100% original; the glass & bond are new.

PROS
  • Genuine OLED — identical pixel performance
  • Cheaper than Service Pack
  • True Tone retained
CONS
  • Bond quality depends on the refurbisher
  • Supply is irregular for new models
OUR VERDICT

A good middle ground if you specifically need genuine OLED but want to save.

TIER 4 · BUDGET LCD

Incell LCD

Budget LCD pretending to be OLED. We don't recommend it.

A washed-out budget Incell LCD screen — dull colours, no True Tone.

Incell is the cheapest screen on the market — a hardened LCD with an embedded touch layer. It will get your phone working again, but you'll feel the compromises every day. We stock them only because some customers insist on the lowest possible price.

PROS
  • Cheapest option on the market
  • Reasonably tough against drops
CONS
  • Visibly worse contrast & blacks (LCD vs OLED)
  • 20-30% more battery drain — your phone won't last as long
  • Noticeably thicker than original — fits flush but feels different
  • No True Tone, no Always-On Display, no ProMotion
  • Colours look cool/blue compared to original
OUR VERDICT

We'll fit it if you ask. We'll talk you out of it first. Honestly? A Soft OLED costs a bit more, and it’s worth every cent.

BATTERIES · WHAT WE FIT

Without the Apple bill.

TIER 1 · GENUINE

Service Pack

Sealed Apple-original cell, in an Apple part box.

Same part Apple ships to its own Genuine Service Providers, sealed in an Apple service-part box. iOS reports it as fully genuine with normal battery health in Settings — paired at the factory. The most expensive option, and the only one truly 'original'.

CELLApple original
BMS / ICApple original
FLEXApple original
REPORTS ASGenuine
WARRANTY12 months
PROS
  • Battery health % stays accurate
  • Phone pairs the battery as "genuine"
  • 12-month manufacturer warranty
  • Dearer than the Greencell option
  • Limited stock outside flagship models
$$$$
TIER 3 · WE ADVISE AGAINST

Full aftermarket

All-new cell, IC and flex. iOS sees it as unknown.

The cheapest option. Everything is third-party — including the BMS chip. iOS can't pair it as genuine, so you lose battery health visibility and get a warning message that doesn't go away. Same physical performance as Greencell, but the iOS experience is worse.

CELLThird-party · new
BMS / ICThird-party
FLEXThird-party
REPORTS ASUnknown Part
WARRANTY3 months
PROS / CONS
  • Cheapest option
  • Permanent "Important Battery Message"
  • Battery Health % hidden on iPhone 11+
  • Sometimes throttled charging
  • Will fail Apple GSX checks
$
BACK GLASS · WHICH REPAIR YOUR MODEL NEEDS

Two ways we fix it. Your model picks which.

From iPhone 14 on, Apple redesigned the back so the glass comes off on its own — a clean glass-only job. On everything older (and the 14 Pro & 14 Pro Max), the glass is fused to the frame, so the honest fix is a full original housing swap.

PATH A · APPLE

iPhone 14 Pro Max & earlier

iPhone 8 → 13 series, plus 14 Pro & 14 Pro Max · not 14 / 14 Plus
FULL HOUSING SWAP ONLY

On these models the glass back is laminated to the aluminium chassis. A glass-only repair is technically possible but produces a fragile phone that cracks again under normal use. We don’t offer it.

WHY WE WON’T DO GLASS-ONLY HERE

The new glass doesn’t bond to a damaged frame, leaves the phone permanently weaker, and cheap replacement glass usually has oversized camera cutouts. You’d be back inside a month.

WHAT WE DO INSTEAD

Full original housing swap.

We source a new or lightly-used original Apple frame (presents as new), then meticulously transfer every internal component from your phone — logic board, battery, cameras, flexes, screws — across to the fresh body.

  • +Original Apple housing — not aftermarket
  • ×Aftermarket housings: weak signal & brittle glass — never
  • +Full internal transfer, screw-for-screw
  • +MagSafe / wireless charging unaffected
Quoted
1–2 DAYS
RECOMMENDED FOR THIS GENERATION
PATH B · APPLE

iPhone 14, 14 Plus & newer

iPhone 14 / 14 Plus / 15 series / 16 series · excludes 14 Pro & 14 Pro Max
GLASS-ONLY · COLOUR-MATCHED

From iPhone 14 onward, Apple changed the build so the back glass is replaceable on its own without disturbing the frame. We can do glass-only here cleanly — and it’s the right repair.

WHAT WE FIT

High-quality colour-matched glass.

Carefully separate the broken back, transfer your wireless charging coil, flash and bottom microphone across to the new pane, re-bond with original Apple adhesive.

Genuine Apple back glass available if you’d prefer it.
  • +Looks indistinguishable from original
  • +Wireless charging & MagSafe preserved
  • +Flash, mic & antenna transferred to new glass
  • +Re-bonded with manufacturer adhesive
Quoted
SAME DAY
THE DIFFERENCE · BOARD-LEVEL REPAIR

We go to board level.

This is the bit that sends most phone shops running. When an iPhone won’t turn on, boot-loops, or refuses to charge, the usual line is ‘it’s dead, buy a new one’. Often it isn’t — it’s one component on the logic board that’s failed.

A failed charging IC, a blown backlight fuse, a dropped data line — we get it diagnosed to that part and repaired by our board-level specialists. Boot loops, no display, backlight gone dark, no power: all fixable at the component, without swapping the whole board.

A dead-looking iPhone is usually one failed chip, not a write-off. And your photos never leave the phone.

Board-level work isn’t a same-day job — figure 1 to 3 days — and it’s no-fix-no-fee. If we can’t save it, you don’t pay for the attempt. Start a quote

FACE ID · THE HONEST BIT

Face ID, straight up.

There’s a lot of nonsense talked about Face ID, so here’s the truth. The TrueDepth dot-projector is paired to your phone at the factory — it can’t be swapped in from another unit or an aftermarket part. Anyone promising a ‘new Face ID module’ isn’t being straight with you.

  • A cracked screen does not kill Face ID — the sensors live behind it, and we transfer them onto your new screen
  • If the dot-projector or flood illuminator itself is damaged, that’s a board-level job — and sometimes not recoverable
  • We test Face ID before and after every screen repair, so there are no surprises when you get it back

If your Face ID has genuinely stopped working, bring it in — we’ll tell you honestly whether it’s a fixable fault or a factory-paired part that can’t be replaced. Get a quote

MODELS WE COVER

SE to the latest Pro Max — we’ve got it.

If it’s an iPhone, it’s on the bench. Every model, every generation, right up to the current line-up. Not sure which one you’ve got? Tell us and we’ll sort it.

LATEST & PRO
  • iPhone 16 / Pro / Max
  • iPhone 15 / Pro / Max
  • iPhone 14 / Pro / Max
RECENT
  • iPhone 13 range
  • iPhone 12 range
  • iPhone 11 range
  • Plus & Mini
CLASSIC & SE
  • iPhone SE (all gens)
  • iPhone X / XR / XS
  • iPhone 8 & earlier
iPHONE PRICING

Indicative ‘from’ prices.

GET AN EXACT QUOTE
REPAIR
WHAT WE DO
FROM
Screen replacement
Soft OLED or genuine, True Tone kept
From $65
Battery replacement
Fresh cell, holds a full day again
From $55
Charging port
Clean or new port, charges properly
From $65
Back glass
Laser-separation, done properly
From $99
Camera & rear lens
Camera or lens glass, tested
From $45
Speaker / mic
Ringer, earpiece or call mic
From $45
Button
Power, volume or mute switch
Quoted
Board-level repair
Component-level board repair (via our board specialists)
Quoted
Water assessment
Open-up, clean & diagnosis
$65 flat

INDICATIVE ONLY — EXACT PRICE DEPENDS ON YOUR MODEL & WHAT’S ACTUALLY WRONG · INC. PARTS, FITTING & MINIMUM 90-DAY WARRANTY · NO-FIX-NO-FEE · GET A REAL NUMBER AT /PAGES/QUOTE

iPHONE QUESTIONS

Straight answers.

Are aftermarket screens any good?

The good ones, yes — and that’s what we fit. Our top-tier Soft OLED keeps True Tone and full brightness and you can’t pick it from original in daily use. The cheap incell panels other shops use are dimmer, worse on colour and often lose True Tone; we don’t touch them. Full story on the blog: aftermarket OLED explained.

Will Face ID still work after a screen repair?

Yes — a screen repair doesn’t affect Face ID. The TrueDepth sensors sit behind the display, and we carefully transfer them onto your new screen, then test Face ID before it goes back to you. A cracked screen never kills Face ID on its own; only direct damage to the dot-projector does, and that’s a separate board-level job.

Do you use genuine parts?

Original-first. We fit genuine or original-grade parts where we can get them, and top-quality aftermarket (like our Soft OLED screens) where genuine isn’t available or you’d rather not pay Apple prices — and we always tell you which is going in. We won’t claim ‘genuine only’ like some shops do; that’s rarely true, and you deserve the real story and the choice.

What warranty do I get?

Every repair carries a minimum 90-day warranty covering the part and our workmanship — longer on a lot of jobs. If something we fitted plays up in that window, bring it back and we’ll sort it. It’s all no-fix-no-fee too: if we can’t fix it, you don’t pay for the attempt.

My iPhone got wet — what now?

Power it off straight away and do NOT charge it — a live board plus liquid is where the real damage happens. Don’t bother with rice. Get it to us and we start with a flat $65 assessment (open-up, clean and diagnosis), then quote the actual repair before going further. Full detail on the water damage page.

How long does it take?

Most jobs are same-day — screens, batteries, charging ports, cameras and back glass are usually done while you have a coffee, as long as the part’s in stock. Board-level diagnosis and repair is the slow one, usually 1 to 3 days, because it’s specialist board-level work and we test it properly before it comes back.

Something up
with your iPhone?
Free look,
honest answer.

Tell us the model and what it’s doing. We’ll have a proper look, tell you if it’s worth fixing, and quote it before we touch a screwdriver.

K10, DFO Uni Hill, 2 Janefield Drive, Bundoora · open every day 10:00am–6:00pm