Trades & construction
Phones · tablets · rugged laptops
Phones in pockets all day, tablets on dashboards, laptops in utes — rough lives. Same-day screen swaps so the crew doesn’t lose a day.
FOR BUSINESS · FLEET REPAIR
Your fleet. One repairer.
Five devices or a hundred — phones, laptops, iPads, the lot. Single account manager, monthly invoicing, free pickup and return across northern Melbourne, asset register kept up to date. One PO per claim, one written report per device. No kiosk chaos.
FREE PICKUP · NORTHERN MELBOURNE
ONE INVOICE PER MONTH
SINGLE ACCOUNT MANAGER
HOW FLEET REPAIR WORKS
No phone tag.
No surprises.
One account manager handles your fleet from pickup to invoice. You raise a single PO per device, you get a single written report back, and you see one consolidated invoice at the end of the month.
TYPICAL RHYTHM
- Day 0pickup
- Day 1diagnosis
- Day 2–5repair
- Day 5–6return
-
01
We pick up, on your schedule
Tell us when. We collect from your office across northern Melbourne — Brunswick, Preston, Coburg, Bundoora, Reservoir, Epping, Mill Park, Greensborough, Eltham. Free for fleet customers, no minimum batch size after the first pickup.
-
02
Diagnosis & fixed quote in 24 hours
Every device goes through our standard intake: photographs, asset ID logged against your register, full diagnostic, fixed-price quote. Your account manager emails the quote and a recommended action (repair, replace, retire) for each device.
-
03
You approve, we repair
Single PO per claim — not per part, not per labour line. Once you sign off, we order parts and book the work. Standard repair is 2–5 business days; same-day available on retainer plans.
-
04
Return, report & monthly invoice
Devices come back wiped (if requested), labelled, with a written report attached. End of month: one consolidated invoice, line-itemised by device, with the PO number for each. Reconciles in minutes.
WHO WE WORK WITH
Fleets from 5 to 100.
Tradies who can’t afford a dead phone, real-estate offices with iPads on every desk, small clinics, retailers, allied-health practices, accounting firms. If the device matters to the work, we keep it running.
Real estate offices
iPads · laptops · phones
iPads at every desk, agents’ phones in and out of inspections. Cracked screens, dead batteries, listing apps that won’t load — we triage on intake.
Small medical & allied health
Tablets · phones · reception PCs
Reception PCs, practitioner tablets, payment terminals. Patient data stays on the device — we don’t wipe unless asked.
Independent retailers
EFTPOS · tablets · phones
EFTPOS troubles, dead till tablets, cracked customer-facing screens. Out-of-hours pickup available on retainer.
Accounting & legal
Laptops · phones · monitors
Laptops that won’t boot before a client meeting, screens that died on the train, drives that need rescuing. Data-first approach.
Hospitality & venues
Phones · tablets · POS terminals
Phones behind the bar, tablets for ordering, POS terminals that lock up Friday night. Quick turnaround, simple billing.
PRICING MODEL
Per device, or per month.
Whichever suits.
Both options come with the same SLA, the same warranty, and the same single account manager. Most fleets under 20 devices go per-device. Larger fleets save with a retainer.
PER-DEVICE
Pay only when something breaks.
Standard
rate card
rate card
Same prices as our retail rate card — with free pickup, free return, one PO per device and consolidated monthly billing on top. No retainer, no commitment, no minimum spend.
- Free pickup & return (northern Melbourne)
- Single account manager
- One invoice per month
- Written report per device
- Asset register maintained
- 2–5 day standard turnaround
Best for: fleets under ~20 devices.
RETAINER
Predictable monthly. Faster SLA.
From
$390/mo
$390/mo
Flat monthly fee covers a set number of repairs and includes priority turnaround, dedicated loan stock, after-hours pickup, and quarterly fleet health review. Anything over the cap is billed at retainer rates (cheaper than retail).
- Priority same-day pickup & turnaround
- Dedicated loan-device pool
- After-hours pickup available
- Quarterly fleet health review
- Discounted overflow rate
- Custom SLA, written into the agreement
Best for: fleets 20+ devices, retail, hospitality, clinical.
WHAT YOU GET
The boring bits, sorted.
- Single account manager — one phone number, one email
- Free pickup & return across northern Melbourne suburbs
- Asset register kept up to date with every job
- Single PO per device — not per part, not per labour line
- Written report per device, attached to your monthly invoice
- Consolidated monthly invoicing — reconciles in minutes
- Original parts only — no aftermarket on fleet devices
- 90-day warranty on every repair, parts and labour
- Loan devices on request, dedicated pool on retainer
- Data-preservation default — we never wipe without sign-off
- Same workshop, same techs, every job — no franchise chain
- Compliance docs & certificates of destruction on request
FLEET REPAIR · NORTHERN MELBOURNE
Book a fleet conversation.
Fifteen minutes on the phone, or come past the workshop. We’ll walk through your fleet, your usual breakage rate, and whether per-device or retainer fits better.