Cracked screen, broken hinge, dead keyboard, snapped DC jack, fan that sounds like a hairdryer, coffee on the keys — we fix every part of every modern laptop. Original parts only, from the screen to the screws, on every brand we touch.
Apple MacBook
Microsoft Surface
Dell
HP
Lenovo
ASUS
Acer
Razer
MSI
Each one diagnosed for free. Fixed price quote before we touch anything. Pay on pickup, 90-day warranty.
Cracked LCD, dead pixels, lines down the panel, backlight gone, hinge popped the screen off its bezel. Most-common laptop repair we do.
Get a quoteTwo-hour battery. Won't hold charge. Swollen and lifting the trackpad. Stop using it — swollen cells are a fire risk. OEM cells in same-day for most models.
Get a quoteHinges that snap, screen that won't stay open, plastic around the bezel cracked. Way more common on HP, Acer and Dell mid-range — that's where the design margin is thinnest.
Get a quoteDead keys, sticky keys, missing keycaps, mushy feel, coffee got in. On thin laptops the keyboard isn't a separate part — it's built into the whole topcase.
Get a quoteTrackpad clicks but doesn't move pointer. Pointer moves but won't click. Half the surface is dead. The fix depends entirely on whether the trackpad or the cable failed.
Get a quoteFan running at full tilt all the time, laptop hot to the touch, performance drops after 10 minutes. Almost always dried-out thermal paste and a dust-clogged heat-pipe. Cheap fix, huge difference.
Get a quoteCharger won't click in. External monitor only works at one angle. USB only registers half the time. Almost always the port itself — soldered to the board and replaceable in our workshop.
Get a quoteCoffee. Wine. Water. Cordial. Soup. Bring it in fast — every hour matters with liquid damage. Logic-board cleaning, component-level micro-solder, and data preservation throughout.
Get a quoteWon't boot, blue screen, ransomware, forgotten password, slow startup, sketchy pop-ups, fake virus warnings. Often nothing is physically wrong — it's a software job.
Get a quoteFull access to manufacturer parts on HP, Lenovo, Acer, Dell, MacBook and more. We have parts accounts with every major distributor — anything we don't stock today usually arrives next-day. No aftermarket panels, no generic batteries.
If your question isn't here, send us a quick message — we'll usually come back within a couple of hours.
No. Screen, battery, keyboard, hinge, trackpad and port repairs don't touch your drive. For SSD upgrades or liquid damage we clone everything across first, free. Storage preservation is priority — even when the laptop itself is dead.
Both. MacBook (Intel and Apple silicon), Windows laptops, Surface, Chromebooks, gaming laptops. We've been working on every laptop you can name since 2013.
MacBook displays: same day, usually 3–4 hours. Most Windows laptops: 24–48 hours because panels are ordered overnight from our Melbourne distributor.
90 days on parts and labour, written on the receipt. Genuine Apple displays carry Apple's parts warranty in addition. Original-parts only on every brand — no aftermarket panels, no generic batteries.
Yes — TouchID and TrueTone are preserved on Mac repairs. We use genuine Apple displays and run the calibration through Apple's own tooling before you collect.
Free diagnosis. Often it's a battery, charge IC, or boot circuit — saveable for a fraction of a new laptop. If it really is beyond economic repair we'll say so plainly, recommend trade-in value, and rescue your data either way for no extra charge.
Yes — swollen cells are a fire risk. Stop using the laptop, don't keep it in your bag, bring it in immediately. We handle swollen-battery jobs safely on the bench with proper containment. Free diagnostic; the replacement itself is a normal-priced job.
Yes. Prepaid Australia Post label, insured to $1,000 by default, more on request. Most repairs back in your hands within the week — same-day diagnostic when we receive it, then fix and return-post.
Walk in to DFO Uni Hill or get a quote online. Free diagnosis, fixed price quote before any work, 90-day warranty.
Went in today to get a screen protector put on my phone by Jacob. Cheap, fast, works with my fingerprint flawlessly. Great customer service. He even custom cut the screen protector to fit my phones hard cover ( so it doesn't get pushed off edges or bubble up). Highly recommend this place, will be returning for my future mobile phone needs.
Jacob was fantastic. I had struggled for days going stark raving crazy trying to get ads off my phone and Jacob took them off in the blink of an eye. I highly recommend Casemonkey for any phone issues.
Fantastic and Professional Service at CaseMonkey Uni Hill I had a great experience at CaseMonkey in Uni Hill! The team there was absolutely fantastic. I went in because my phone's charger port was giving me trouble, and they were able to assist me right away. The repair was done incredibly promptly, and the guys working were very professional and knowledgeable. They had my phone fixed in no time, and it's working perfectly now. I really appreciate their quick and efficient service. Definitely a 5-star experience! Highly recommend them for any phone repair needs.
Went in to put a screen protector on my e reader. The man thst served me was so kind and took such care with putting the screen on. We had such a good conversation, and not a bubble to be seen!
Amazing collection of cases and very affordable too. Jacob is very friendly and helpful. Put my screen guard in about 30 secs..
