The most honest, expert advices I’ve received today for my MacBook Pro and iPhone checkups. This store will not charge you for anything unless it is 100% necessary. I am both truly surprised, and at the same time, impressed. Easygoing, excellent and direct communication. Super fast services above expectations. Thank you kindly, especially Jacob for the assist during the visit.
Phone, laptop & device repair — Thomastown locals.
Thomastown is a working suburb, and our Thomastown work reflects that. We see more dropped phones, dusty laptops, and site-spill water damage from this suburb than almost any other. Tradies, warehouse staff, factory workers — devices get a hard life around here. A lot of our regulars came to us originally because their work phone died in a way no kiosk would touch.
What we fix in Thomastown
Dropped iPhone & Samsung screens lead the list by a long way — site drops, ladder drops, concrete drops. Trades laptops (Dell Latitude, Panasonic Toughbook, Lenovo ThinkPad) — most other shops won’t touch these, we know them inside out. Liquid damage from site spills, older Samsung Galaxy & Oppo, family iPads and kids’ iPhones, plus Apple Watch screens from weekend runners.
Why Thomastown sends devices to Casemonkey
- Closest independent board-level workshop
- Genuine parts only
- Walk in any day 10–6
- Thomastown-area free pickup if you can't drop in
From Thomastown you're 6 km via Dalton Road — about 12 minutes off-peak.
We’ve fixed phones for site supervisors who started as apprentices when we opened. We’ve fixed work iPhones for warehouses that have changed owners twice. Thomastown is a suburb that values doing a job properly the first time — and that’s how we run the workshop. Fix it once, fix it well, and you get the next phone call.
Drop in to DFO Uni Hill open today 10:00am – 6pm
Walk in any day or get a quote online. Free diagnosis, fixed price before any work, 90-day warranty on every job. Most Thomastown customers drop in on their way past — about 12 minutes from home.
4.8 stars, 276 reviews — and 13 years of them.
Had a fantastic experience, I was told that multiple places my computer was unrepairable and the data on my computer was lost but they were able to recover it. I was charged a very reasonable fee and fixed in a reasonable time. The main technician Jacob was amazing to deal with thank you again.
These guys know what they are doing. . Smashed my Samsung back cover —lost reception and camera. Two shops said not worth fixing and I need to buy new phone. CaseMonkey repaired everything with genuine parts and a 1-year warranty. Added a tough case and screen protector—all for under a couple hundred dollars. Im very happy . Thanks
Fantastic experience. They repaired my son's watch perfectly and quickly. Great service and great people. Highly recommended
Really impressed with this mobile repair shop. Fast turnaround, fair pricing, and excellent customer service. Super happy with the repair