The most honest, expert advices I’ve received today for my MacBook Pro and iPhone checkups. This store will not charge you for anything unless it is 100% necessary. I am both truly surprised, and at the same time, impressed. Easygoing, excellent and direct communication. Super fast services above expectations. Thank you kindly, especially Jacob for the assist during the visit.
Phone, laptop & device repair — Preston locals.
Preston has more phone repair shops per square kilometre than almost anywhere we know — Preston Market, Northland, High Street, kiosks on every corner. Most race each other to the bottom on price. Here’s what nobody at those shops tells you: $79 iPhone screens that look the same in the box come out of completely different factories. One holds for years. One peels off in a fortnight.
What we fix in Preston
Preston’s most-fixed device is MacBook batteries & keyboards — designers, music producers, photo editors, all on 13-inch and 16-inch Pros that get hammered daily. Half of our Preston iPhone screen work is replacing previous repairs that didn’t hold. iPad Pro screens, AirPods Pro cleaning, and Apple Watch repairs (the weekend-runner crowd through Edwardes St Reserve) round out the regulars.
Why Preston sends devices to Casemonkey
- Closest independent board-level workshop
- Genuine parts only
- Walk in any day 10–6
- Preston-area free pickup if you can't drop in
From Preston you're 9 km via Plenty Road — about 15 minutes off-peak.
We’ve watched the suburb change a lot — and we’ve watched the parade of pop-up repair shops come and go even faster. Most sell on price alone and disappear inside two years, taking the warranty with them. The customer who paid a bit more for a properly-fitted screen — once — usually doesn’t go back to the $79 kiosk. They send their neighbour to us instead.
Drop in to DFO Uni Hill open today 10:00am – 6pm
Walk in any day or get a quote online. Free diagnosis, fixed price before any work, 90-day warranty on every job. Most Preston customers drop in on their way past — about 15 minutes from home.
4.8 stars, 276 reviews — and 13 years of them.
Had a fantastic experience, I was told that multiple places my computer was unrepairable and the data on my computer was lost but they were able to recover it. I was charged a very reasonable fee and fixed in a reasonable time. The main technician Jacob was amazing to deal with thank you again.
These guys know what they are doing. . Smashed my Samsung back cover —lost reception and camera. Two shops said not worth fixing and I need to buy new phone. CaseMonkey repaired everything with genuine parts and a 1-year warranty. Added a tough case and screen protector—all for under a couple hundred dollars. Im very happy . Thanks
Fantastic experience. They repaired my son's watch perfectly and quickly. Great service and great people. Highly recommended
Really impressed with this mobile repair shop. Fast turnaround, fair pricing, and excellent customer service. Super happy with the repair