The most honest, expert advices I’ve received today for my MacBook Pro and iPhone checkups. This store will not charge you for anything unless it is 100% necessary. I am both truly surprised, and at the same time, impressed. Easygoing, excellent and direct communication. Super fast services above expectations. Thank you kindly, especially Jacob for the assist during the visit.
Phone, laptop & device repair — Reservoir locals.
If you’re in Reservoir, we’re 12 minutes up Plenty Rd at DFO Uni Hill — same workshop, same techs, 13 years. A lot of our Reservoir customers find us because the last place they tried — usually a kiosk at Northland — either disappeared, changed hands, or quoted them a price that didn’t match what they ended up paying. We’re not a kiosk and we’re not changing hands.
What we fix in Reservoir
Reservoir has the most mixed device crowd of any suburb we serve. iPhone and Samsung Galaxy screens come in an even split. MacBook batteries — Reservoir’s creative crowd, music producers and graphic designers on hammered 13-inch MacBooks. Trades laptops (Dell, ThinkPad, Toughbook), iPad glass, and Pixel/Oppo repairs are bread and butter here.
Why Reservoir sends devices to Casemonkey
- Closest independent board-level workshop
- Genuine parts only
- Walk in any day 10–6
- Reservoir-area free pickup if you can't drop in
From Reservoir you're 7 km via Plenty Road — about 12 minutes off-peak.
We’ve fixed first phones for kids who now bring in laptops for their own university. We’ve fixed work phones for tradies who’ve started their own business since. Northland Plaza alone has had a dozen phone repair kiosks come and go since we opened — we’ve outlasted every one because we’re still here to answer the warranty call.
Drop in to DFO Uni Hill open today 10:00am – 6pm
Walk in any day or get a quote online. Free diagnosis, fixed price before any work, 90-day warranty on every job. Most Reservoir customers drop in on their way past — about 12 minutes from home.
4.8 stars, 276 reviews — and 13 years of them.
Had a fantastic experience, I was told that multiple places my computer was unrepairable and the data on my computer was lost but they were able to recover it. I was charged a very reasonable fee and fixed in a reasonable time. The main technician Jacob was amazing to deal with thank you again.
These guys know what they are doing. . Smashed my Samsung back cover —lost reception and camera. Two shops said not worth fixing and I need to buy new phone. CaseMonkey repaired everything with genuine parts and a 1-year warranty. Added a tough case and screen protector—all for under a couple hundred dollars. Im very happy . Thanks
Fantastic experience. They repaired my son's watch perfectly and quickly. Great service and great people. Highly recommended
Really impressed with this mobile repair shop. Fast turnaround, fair pricing, and excellent customer service. Super happy with the repair