The most honest, expert advices I’ve received today for my MacBook Pro and iPhone checkups. This store will not charge you for anything unless it is 100% necessary. I am both truly surprised, and at the same time, impressed. Easygoing, excellent and direct communication. Super fast services above expectations. Thank you kindly, especially Jacob for the assist during the visit.
Phone, laptop & device repair — Epping locals.
Epping has changed a lot in 13 years. The growth corridor has pushed north past Wollert and Donnybrook, Pacific Epping has doubled in size, and Northern Hospital has become one of the busiest in the north. Our Epping work has changed with it — more healthcare professionals on the books, more young families in the new estates, more tradies working the warehouses along Cooper St.
What we fix in Epping
iPhone & Samsung screens lead the list — healthcare workers, families, kids, tradies. MacBook batteries from Northern Hospital admin and allied health professionals. iPad glass (family and clinical), Apple Watch screens & batteries (Northern staff wear them daily — one of our highest Apple Watch suburbs), trades laptops, plus Switch and PS5 repairs.
Why Epping sends devices to Casemonkey
- Closest independent board-level workshop
- Genuine parts only
- Walk in any day 10–6
- Epping-area free pickup if you can't drop in
From Epping you're 7 km via Cooper Street — about 13 minutes off-peak.
We’ve fixed phones for Northern nurses who’ve trained five generations of grads since. We’ve watched the suburb grow north into estates that were paddocks when we opened. We’ve fixed work iPhones for warehouse foremen who started as apprentices and now run the place. Epping is a suburb that’s grown into itself — and 13 years on, we’ve grown with it.
Drop in to DFO Uni Hill open today 10:00am – 6pm
Walk in any day or get a quote online. Free diagnosis, fixed price before any work, 90-day warranty on every job. Most Epping customers drop in on their way past — about 13 minutes from home.
4.8 stars, 276 reviews — and 13 years of them.
Had a fantastic experience, I was told that multiple places my computer was unrepairable and the data on my computer was lost but they were able to recover it. I was charged a very reasonable fee and fixed in a reasonable time. The main technician Jacob was amazing to deal with thank you again.
These guys know what they are doing. . Smashed my Samsung back cover —lost reception and camera. Two shops said not worth fixing and I need to buy new phone. CaseMonkey repaired everything with genuine parts and a 1-year warranty. Added a tough case and screen protector—all for under a couple hundred dollars. Im very happy . Thanks
Fantastic experience. They repaired my son's watch perfectly and quickly. Great service and great people. Highly recommended
Really impressed with this mobile repair shop. Fast turnaround, fair pricing, and excellent customer service. Super happy with the repair