A lot of our Heidelberg work comes from one building — Austin Hospital. Healthcare workers don’t get to be without a phone for a week; they need a drop-off in the morning, a collection in the evening, and a repair that holds the first time. That’s the rhythm we run for Heidelberg, and we’ve been running it for 13 years.
iPhone screens are the most common — work phones, personal phones, kids’ phones, most done same-day. MacBook Pro batteries are weekly — doctors, hospital admin, allied health professionals, lots of three-year-old machines on their second cells. Apple Watch screens & batteries: one of our top suburbs for these. Plus iPad screens (clinical and family) and AirPods for the all-day-wearer crowd.
From Heidelberg you're 8 km via Lower Plenty Road — about 14 minutes off-peak.
We’ve fixed phones for Austin nurses who’ve trained five generations of grads since. We’ve fixed work iPads for clinicians who started as residents and are now consultants. Heidelberg has a way of keeping its locals, and the locals have a way of keeping the same repair shop. We’ve been the one they’ve kept.
Walk in any day or get a quote online. Free diagnosis, fixed price before any work, 90-day warranty on every job. Most Heidelberg customers drop in on their way past — about 14 minutes from home.
Went in today to get a screen protector put on my phone by Jacob. Cheap, fast, works with my fingerprint flawlessly. Great customer service. He even custom cut the screen protector to fit my phones hard cover ( so it doesn't get pushed off edges or bubble up). Highly recommend this place, will be returning for my future mobile phone needs.
Jacob was fantastic. I had struggled for days going stark raving crazy trying to get ads off my phone and Jacob took them off in the blink of an eye. I highly recommend Casemonkey for any phone issues.
Fantastic and Professional Service at CaseMonkey Uni Hill I had a great experience at CaseMonkey in Uni Hill! The team there was absolutely fantastic. I went in because my phone's charger port was giving me trouble, and they were able to assist me right away. The repair was done incredibly promptly, and the guys working were very professional and knowledgeable. They had my phone fixed in no time, and it's working perfectly now. I really appreciate their quick and efficient service. Definitely a 5-star experience! Highly recommend them for any phone repair needs.
Went in to put a screen protector on my e reader. The man thst served me was so kind and took such care with putting the screen on. We had such a good conversation, and not a bubble to be seen!
Amazing collection of cases and very affordable too. Jacob is very friendly and helpful. Put my screen guard in about 30 secs..
