A lot of our Heidelberg work comes from one building — Austin Hospital. Healthcare workers don’t get to be without a phone for a week; they need a drop-off in the morning, a collection in the evening, and a repair that holds the first time. That’s the rhythm we run for Heidelberg, and we’ve been running it for 13 years.
iPhone screens are the most common — work phones, personal phones, kids’ phones, most done same-day. MacBook Pro batteries are weekly — doctors, hospital admin, allied health professionals, lots of three-year-old machines on their second cells. Apple Watch screens & batteries: one of our top suburbs for these. Plus iPad screens (clinical and family) and AirPods for the all-day-wearer crowd.
From Heidelberg you're 8 km via Lower Plenty Road — about 14 minutes off-peak.
We’ve fixed phones for Austin nurses who’ve trained five generations of grads since. We’ve fixed work iPads for clinicians who started as residents and are now consultants. Heidelberg has a way of keeping its locals, and the locals have a way of keeping the same repair shop. We’ve been the one they’ve kept.
Walk in any day or get a quote online. Free diagnosis, fixed price before any work, 90-day warranty on every job. Most Heidelberg customers drop in on their way past — about 14 minutes from home.
The most honest, expert advices I’ve received today for my MacBook Pro and iPhone checkups. This store will not charge you for anything unless it is 100% necessary. I am both truly surprised, and at the same time, impressed. Easygoing, excellent and direct communication. Super fast services above expectations. Thank you kindly, especially Jacob for the assist during the visit.
Had a fantastic experience, I was told that multiple places my computer was unrepairable and the data on my computer was lost but they were able to recover it. I was charged a very reasonable fee and fixed in a reasonable time. The main technician Jacob was amazing to deal with thank you again.
These guys know what they are doing. . Smashed my Samsung back cover —lost reception and camera. Two shops said not worth fixing and I need to buy new phone. CaseMonkey repaired everything with genuine parts and a 1-year warranty. Added a tough case and screen protector—all for under a couple hundred dollars. Im very happy . Thanks
Fantastic experience. They repaired my son's watch perfectly and quickly. Great service and great people. Highly recommended
Really impressed with this mobile repair shop. Fast turnaround, fair pricing, and excellent customer service. Super happy with the repair
